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Which of the following metrics would indicate 'reach' in social media?

  1. Website traffic

  2. Brand mentions

  3. Profile visits

  4. Followers or fans

The correct answer is: Followers or fans

The metric that indicates 'reach' in social media is the number of followers or fans. Reach essentially refers to the total number of unique users who have the potential to see your content. The more followers or fans a social media account has, the larger the potential audience for any posts or updates made by that account. This metric is significant because it reflects the baseline level of awareness and visibility a brand has within its social media channels. When a brand has a higher number of followers or fans, it usually generates more impressions and engagement across its posts, which can lead to greater overall brand recognition and influence in its market. In comparison, while other options like website traffic, brand mentions, or profile visits provide valuable insights into user behavior and engagement, they do not directly indicate the overall reach of a brand's social media presence. Website traffic measures how many people visit the brand's website, brand mentions reflect overall conversations about the brand, and profile visits indicate how often users are checking the brand's profile, but none of these metrics speak to the total number of unique potential viewers who can see the brand's content in their feeds.