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Which of the following best defines a lead in marketing?

  1. Individuals who have purchased a product

  2. All website visitors

  3. Individuals who have shown interest in a product or brand

  4. Customers who regularly shop from the brand

The correct answer is: Individuals who have shown interest in a product or brand

In marketing, a lead is best defined as individuals who have shown interest in a product or brand. This definition highlights that leads are prospective customers who have engaged with your brand in some way, indicating that they are potential candidates for conversion into actual customers. This could involve various actions, such as filling out a contact form, signing up for a newsletter, or expressing interest in a specific product through interactions on social media or a website. The other choices represent broader categories or different stages in the customer journey. For example, those who have purchased a product are already customers, so they are beyond the lead stage. All website visitors include individuals who may not have any interest in the brand or product, and thus, this group is too general to be classified strictly as leads. Customers who regularly shop from the brand define loyal or repeat customers but do not necessarily capture the essence of what a lead is, which focuses on initial interest. Therefore, option C accurately embodies the concept of a lead in marketing.